How we work and Policies

How we work

7/11/2024

1. Initial Assessment/Consultation

You set an appointment with us for initial assessment/consultation. You may book a service specific to your immigration matter or a direct consultation with an adviser.

2. Fixed Fee Quote

We will provide you a fixed fee quote and our easy-to-understand letter of engagement before we accept any money from you.

We very rarely need to revise our fixed fee agreement. In practice, this only happens if you didn't tell us about potentially prejudicial situations (such as a criminal conviction, serious medical conditions, etc.) before we submitted your application or you don't alert us to problems of this nature that have arisen while Immigration New Zealand is processing your application.

3. Case Management

You will be assigned a Licensed Immigration Adviser (case manager) who will be your first point of contact at Immigration Trust.

He/She will answer all your queries, provide detailed information about the application process and keep you informed of things as they happen.

Our Meeting Policy

7/11/2024

We DO NOT conduct face to face meetings

After COVID-19, many people opted for online or phone services. This allows everyone to save time and money while still receiving the same high-quality service they’re used to. With no need to travel, there are also fewer distractions to prevent people from staying focused on the issue at hand.

Opting for online and phone services saves you time and money while ensuring high-quality service without the need to travel. This allows you to stay focused and comfortable in your own space.

Benefits of Phone or Online Consultations

Phone or Online consultations are cost-effective and time-saving, eliminating travel and reducing distractions.

Transparent and Accurate Process

Our online system provides a clear understanding of the immigration process. The benefits are obvious: convenience, cost savings, and accessibility from anywhere.

Our Ethical Practices

Many firms use face-to-face meetings to manipulate emotions and create false hopes. At Immigration Trust, we ensure transparency and realistic advice without such tactics.

Pressure-Free Consultations

Many other firms may offer free consultations but require you to visit their office. This in-person approach often creates psychological pressure, making you feel obligated to sign an engagement letter on the spot. With our approach, you completely remove that pressure.

We send our engagement letter to your email, giving you ample time to review and consider before making any commitment. This freedom is not typically available with face-to-face meetings, which is why many firms prefer in-person consultations.

Why Choose Us

Time and Cost Savings: Avoid unnecessary travel.
Comfort and Focus: Consult from home, free from distractions.
Global Connectivity: Access our services from anywhere.

We do NOT offer free consultation

7/11/2024

No free advice policy - Immigration Trust

Many people may seek free consultation services, but at our firm, we prioritise transparency and do not offer free consultations.

Unlike some firms that provide free in-person consultations with the expectation of securing clients, we believe in a straightforward approach without pressure tactics.

With us, you pay for professional, unbiased immigration advice, whether or not you decide to engage our services further.

If you're satisfied with the consultation, we’ll provide a detailed engagement letter by email, outlining our fees and services.

This allows you to review everything at your own pace and make an informed decision without any pressure to commit immediately.

<<Previous

How we work & Policies

How we work

1. Initial Assessment/Consultation

2. Fixed Fee Quote

3. Case Management

Our Meeting Policy

We DO NOT conduct face to face meetings

Benefits of Phone or Online Consultations

Transparent and Accurate Process

Our Ethical Practices

Pressure-Free Consultations

Why Choose Us

We do NOT offer free consultation

Categories

How we work & Policies

How we work

​1. Initial Assessment/Consultation

​2. Fixed Fee Quote

​3. Case Management

Our Meeting Policy

We DO NOT conduct face to face meetings

Benefits of Phone or Online Consultations

Transparent and Accurate Process

Our Ethical Practices

Pressure-Free Consultations

Why Choose Us

We do NOT offer free consultation

Categories

1. Initial Assessment/Consultation

2. Fixed Fee Quote

3. Case Management