Case 17) A client came to us after her visa declined. She knew her previous lawyer (adviser) gave her the wrong advice. However, the lawyer (adviser) did not wish to correct what went wrong, and she was left, not knowing what to do. She felt she was abandoned.
Since she provided the letter from her immigration officer, Simon knew why she was seeing him and studied the case even before she came to see him with her partner. He was able to tell them what went wrong and how to fix the situation.
Based on the consultation, we emailed her a letter of engagement which she signed digitally. Then the following day, we already started working together on her Section 61 application. Everything happened within 3 days. Working together fast is particularly important when you are unlawful, and it is crucial to prepare better and submit the application with extensive documents.
As you may agree, sometimes it is not easy to undone someone's mistake. We have been dealing with cases where previous lawyers and advisers made mistakes.
It would have been much better if they researched and found the right lawyer or adviser from the beginning rather than going through so much emotional turmoil spending money and time.