Case 18) A client used our Section 61 assessment service to consult his urgent matter with Simon. As soon as he filled in the form, we knew his case required urgent attention. His passport was expired before he renewed his visa. He tried multiple times to submit his visa application online, but the system never allowed him. As a result, he became unlawful.
The consultation with Simon was organised quickly, and the client engaged with us the same day. The client was advised what and how to prepare for his Section 61. We had to re-prioritise Simon's schedule to focus on his case urgently as we knew he had to get back to his studies asap.
We prepared his section 61 and requested it to be processed urgently. The request was accepted, and he was issued with a visitor visa first. He is an international student and can not afford to miss out on too many weeks of his studies. Then we worked together to prepare and submit his student visa application quickly to get the visa approved.
Immigration Trust uses advanced IT technology to support clients in New Zealand or overseas. Everything was done without seeing each other. The letter of engagement was signed digitally. He had access to our portal to upload any document and communicate with Simon confidentially and exclusively. Due to this well-designed process and system, his Section 61 and subsequent Student Visa were prepared well and submitted quickly which were all successful.