The enhanced Immigration Online system provides new functionality that enables more effective ways of working. It streamlines repetitive administrative tasks during the visa application process which allows our people to focus on tasks requiring judgement.
Allocation is no longer the first step as immigration officers are no longer allocated an entire application, several may assess an application and processing steps commence as soon as an application is received.
The system may fully automate the processing of a visa if immigration instructions are met or trigger manual tasks for assessment.
The steps below outline the process before a 2021 Resident Visa application is assessed by an Immigration Officer.