This gentleman from India approached us after one of his friends recommended our firm. He arranged a phone consultation with us to discuss his resident visa application. After he consulted with Simon, our CEO, the client was convinced that we would be able to assist him with his application effectively. We sent him a letter of engagement which he immediately signed. As soon as the client engaged, Simon started collecting the supporting documents in order for him to build and submit his application. The process went smoothly as the client was ready to provide all the requirements. Within days, Simon had everything he needed and was able to put together the application and submit the same to INZ. Thanks to Simon's hard work, the client's application was successful and resulted in quick approval.
Note: The client and Simon never once met in person and conducted all communications through our advanced IT system. It was due to the restrictions on travelling and meetings because of Covid-19. However, when the restrictions got lifted, our firm decided to continue the no face to face meeting policy after we found out it was more practical and efficient.