This client applied for a Partnership-Based Resident Visa by herself. However, her application faced some issues due to miscommunication with INZ. To make matters worse, INZ changed her case officer, making it more difficult for her to communicate with INZ about her case.
When she finally was able to receive contact from INZ, it was made known to her that her current visa at the time was already expired, hence making her unlawful.
Once she found out that she was not staying lawfully in NZ, she searched online for someone who could help her and found out about our firm. She went through our website and read the profile of Simon, our CEO. After doing so, she decided to book a phone consultation with him.
During the consultation, the client provided all the details of her visa status and the factors that might have led to her being unlawful. Simon then told her what steps they could take and what possible outcomes they could be facing.
Simon then started to work on the client’s case. He scheduled a couple more phone meetings with the client so that he could build and submit the Section 61 request to INZ. It was very important to get the right the first time and to get her Section 61 approved as her client is a mother of a little girl, and it would be heartbreaking to separate them.
Once everything was prepared, Simon submitted the request to INZ. Simon and the client’s family were all anxious about how it would go.
The client was ecstatic when Simon delivered the news to her. She could not thank Simon enough as now she has more time to sort out her resident visa. Note: The client and Simon never once met in person and conducted all communications through our advanced IT system. It was due to the restrictions on travelling and meetings because of Covid-19. However, when the restrictions got lifted, our firm decided to continue the no face to face meeting policy after we found out it was more practical and efficient.