A client came to us after submitting his work to residence work visa himself. His case officer had challenged him for his drink-drive situation.
Typically any drink-drive will raise a red flag for any immigration officer. Based on what and how it happened, it would be the factor to decline the entire application.
We worked with our client to collect supporting documents to apply for his character waiver, which was escalated to the manager of his case officer. Finally, this after we received an email with his visa approved.
Since he was on the interim visa and his wife and a child were dependent on this result, it was a very critical moment when he approached us.