Simon understood what needed to be done in order for his application to be approved, so when we sent the client a letter of engagement after the consultation, it was signed right away. Simon did not waste time and proceeded to work on this client’s application. The two of them worked together as a team.
After several months, we received the news that the client’s resident visa got approved. The gentleman was happy with the outcome as he can now live in New Zealand as a resident. Note: The client and Simon never once met in person and did all communications through our advanced IT system. It was due to the restrictions on travelling and meetings because of Covid-19. However, when the restrictions got lifted, our firm decided to adapt the no face to face meeting policy with all our transactions, after we found out it was more practical and efficient.