This gentleman from India came to us after talking to several immigration advisers and lawyers. He was requiring two things, his resident visa application to be submitted as soon as possible and to mention (but not include) his partner, who is currently overseas, in his application.
Although he had to wait for a few months, he was always kept in the loop. We were giving him updates via our portal so he could see the development of his case. Finally, because of our combined efforts, his resident visa has been approved.
Note: The client and Simon never once met in person and did all communications through our advanced IT system. It was due to the restrictions on travelling and meetings because of Covid-19. However, when the restrictions got lifted, our firm decided to adapt the no face to face meeting policy with all our transactions, after we found out it was more practical and efficient.