Upon successfully assisting this client with her Resident Visa application, she was filled with joy and excitement. She promptly began making plans to reunite with her partner in New Zealand, fulfilling their long-awaited dream of being together in this beautiful country. They have been living apart due to the client's work in New Zealand while her partner remained in their home country of Vietnam.
What was the client profile?
Has an NZ resident partner but has no marriage certificate as they did not go through the proper ceremony
Never visited overseas before
What was the course of action?
Being a returning client, she sent us a message to relay her intention to invite her partner to NZ. Simon invited her for a quick chat to learn about the background of the applicant.
Simon considered the case and offered a package deal that would benefit the client in her plan of moving to NZ, saving time and money in the long run.
Despite encountering some challenges related to document submission, specifically the need for translation due to the documents being in Vietnamese, we successfully managed to submit the application seamlessly. This achievement was made possible thanks to the client's diligent cooperation throughout the process.
Note: The client and Simon never once met in person and conducted all communications through our advanced IT system. It was due to the restrictions on travelling and meetings because of Covid-19. However, when the restrictions got lifted, our firm decided to continue the no face to face meeting policy after we found out it was more practical and efficient.