Simon was glad when the client contacted him again to discuss her Resident Visa application. He had assisted her during her initial steps, and now she trusted him enough to take the next big step in her journey. After receiving a new letter of engagement from Simon, the client signed and the process was started immediately. Simon is proud that his hard work and diligence helped his client's journey as she recently received her approved Resident Visa.
Note: The client and Simon never once met in person and conducted all communications through our advanced IT system. It was due to the restrictions on travelling and meetings because of Covid-19. However, when the restrictions got lifted, our firm decided to continue the no face to face meeting policy after we found out it was more practical and efficient.