A client organised a paid consultation after discovering that he has AIDS, caused by HIV. He and Simon worked together to secure his work visa, then applied for SMC last year - submitted EOI in July 2021 even after INZ stopped processing SMC.
He and Simon had never met in person for the last two years, but they consistently communicated via our portal. Since he works hard from 9 to 5, he could only communicate after work, but with the portal, he had no issue at all as he could ask questions, and all his enquires were answered the following day.