A gentleman came to us for him and his wife's 2021 resident visa matters after his best friend's recommendation. He knew that he could trust his best friend’s advice so instead of organising a consultation, he directly requested a letter of engagement from our firm.
From the beginning, he and Simon worked well as a team. Together, they made preparation and submission promptly. Since their applications were well prepared, INZ decided without further request. Finally, their resident visas were approved.
There was no need to have any face-to-face meeting with the client. This successful outcome was achieved by having prompt communication via phone, email, or Zoom.