Currently Immigration New Zealand (INZ) is working on the Alignment and Consolidation of the Visa Services network. The purpose of this change is to simplify a work stream focused on business process improvement. The Programme has now been running for over 12 months, and is on track to transition Visa Services to the new operating model by June 2019.
Currently INZ is closing down many off-shore offices. By June 2019, INZ's processing footprint will be smaller but supported by a strengthening of its risk and verification presence.
To provide further consistency of practice and quality control of visa application processing, currently, alignment of visa processing is underway as you can see from the above.
So what will be the outcome of all these?
The Simplification work stream means it will reduce over-processing, enabling INZ's staff to work smarter not harder and apply their judgment and expertise in the right areas. Since 4 July 2018, the expansion of eVisas (label-less) means close to 100 per cent of visas issued are now eVisas. Eventually, we will see faster processing time and consistent decisions when it is completely implemented next year.